Frequently Asked Questions

Find answers to common questions about PrepMyCert

General Questions

PrepMyCert is a comprehensive certification preparation platform offering realistic practice tests for Azure, AWS, Google Cloud, and other IT certifications. Our practice tests simulate the actual exam experience and provide detailed explanations to help you master the concepts.

Our practice tests are crafted by certified professionals who hold the certifications they teach. We provide detailed explanations for every answer option (not just the correct one), realistic exam simulations, and a 100% money-back guarantee if you don't pass your certification exam.

We cover major cloud certifications including Microsoft Azure (AZ-900, AZ-104, AZ-204, AI-102, etc.), AWS (Solutions Architect, Developer, SysOps), Google Cloud Platform, and more. Visit our courses page to see all available certifications.

Pricing & Access

Our individual courses start at competitive prices with frequent promotions. We also offer bundle discounts - save 50% when you buy 2 courses or 70% when you buy 3 or more. Check our courses page for current pricing and special offers.

All our courses are one-time purchases with lifetime access. No recurring fees, no subscriptions. Once you purchase a course, it's yours forever, including all future updates and new questions we add.

Yes! We offer a 100% money-back guarantee. If you complete all practice tests with an 80% average and still fail your certification exam, we'll refund your full purchase price. No questions asked. See our guarantee terms for full details.

Yes! Once you purchase a course, you can access it from any device - desktop, laptop, tablet, or mobile. Your progress is automatically synced across all devices.

Practice Tests & Content

Each course includes multiple full-length practice tests (typically 6-15 tests depending on the certification). Each test contains the same number of questions as the actual exam and covers all exam objectives.

Yes! Our questions are designed to mirror the actual certification exam in difficulty, format, and content coverage. They're created by professionals who have passed these certifications and understand the exam patterns.

Absolutely! Every question includes detailed explanations for all answer options - not just the correct answer. This helps you understand why an option is correct or incorrect, reinforcing your learning and ensuring you truly understand the concepts.

We continuously update our content to reflect the latest exam objectives and changes. When certification providers update their exams, we update our questions accordingly. All updates are free for existing customers.

Technical & Support

Our support team is here to help! You can reach us through the contact form, and we typically respond within 24 hours. For urgent issues, we provide priority support for paid customers.

No installation required! PrepMyCert is a web-based platform that works in any modern browser. Simply log in to your account and start practicing from anywhere with an internet connection.

Currently, our practice tests are available online only. This allows us to provide real-time progress tracking, instant grading, and ensure you always have access to the most up-to-date content.

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